Including family, friends and carers in mental health practice
Are you a NSW primary care or mental health professional who supports people experiencing mental health concerns or suicidal distress?
Are you a primary care or mental health professional based in NSW?
Access to the training is via the Mental Health Professional Online Development (MHPOD) portal. MHPOD provides free access to online learning for mental health professionals. Please follow the link below to sign up or login to MHPOD to access the training.
Access the training course on MHPODDo you work for NSW Health?
For NSW Health staff, access to the training will be available soon via the My Health Learning through the application portal.
Please join our mailing list to stay updated about training availability and access.
Join mailing list to stay informedBetter outcomes are possible when family, friends and carers are recognised and included in mental health care. This free online training supports health professionals to identify, engage and support a person’s network in safe, effective and collaborative ways.
Family, friends and carers play a critical role in supporting people experiencing mental health concerns or suicidal distress, yet they are often left out of routine care. Many health professionals report limited training and confidence in engaging family, friends and carers in safe and meaningful ways.
This training builds practical skills, confidence and knowledge to change that. It focuses on culturally responsive, strengths based approaches to including family, friends and carers in everyday practice across primary care, allied health and mental health settings.
Learn practical ways to:
- recognise the varied roles of family, friends and carers
- communicate clearly, safely and respectfully
- navigate consent, confidentiality and information sharing
- support carer stress, burnout and wellbeing
- apply inclusive practice using real world scenarios.
The training is self-paced and takes approximately 60-90 minutes to complete.

Further information and resources
To help the online training reach more practitioners, we have developed a set of simple resources to support sharing the project, starting conversations and encouraging others to take part. Explore the resources and start sharing them today.

Implementation video
A short implementation video that provides an overview of the training and how to access it online.
Watch video to learn more

Fact sheet
Fact sheet outlining why the training is important, what health professionals will learn and where to access the training.
Download fact sheet

Stakeholder kit
This kit provides an overview of the free online training Including family, friends and carers in mental health practice.
Download stakeholder information kit
Social media posts
Ready‑to‑use images that make it easy to share on social media channels.

FAQs
This document provides quick, clear answers to common questions about the training.
Download frequently asked questionsAbout the project
This training was funded by the NSW Department of Communities and Justice as part of the Carers Investment Grant Program to support the implementation of the NSW Carers Strategy.
Are you looking for support for family, friends and carers in NSW?
Learn more about Minds Together for family, friends and carers supporting someone experiencing suicidal distress or following a suicide attempt.
NSW program for family, friends and carers